Refund Policy

Roquemore Coaching & Consulting, LLC — Refund & Cancellation Policy

Because coaching and consulting services require dedicated time and customized preparation, we enforce a strict scheduling policy out of mutual respect for your time and ours.

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The 24-Hour Cancellation Window

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We require at least 24 hours’ notice for the cancellation or rescheduling of any individual coaching session.

• If you cancel or request a reschedule with more than 24 hours' notice, your session fee will be credited entirely to your next appointment.

• If you cancel, reschedule, or fail to show up with less than 24 hours' notice, you will be charged the full fee for that scheduled session.

Refund Policy

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• Completed Services: All sales are final. No refunds will be issued for coaching sessions or consulting services that have already been delivered.

• Pre-Paid Packages & Retainers: Pre-paid multi-session packages, monthly retainers, or workshop deposits are non-refundable. If an unexpected emergency arises, remaining un-rendered package credits may be transferred or paused at the sole discretion of the Company.

Late Arrival Policy

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If you are late to a scheduled session, the session will still conclude at its originally scheduled end time so that subsequent clients are not delayed. You remain fully responsible for the full session fee.